To delete your connected external accounts
1. In “Manage accounts,” select “Delete” to remove accounts per institution. This can be found to the right of the institution’s name.
2. Confirm by selecting “Delete institution” to remove all accounts and associated data under the deleted institution from Relay.
Note: If you only want to hide a single account, tap “Edit” instead.
To discontinue credit score monitoring
1. From the “Credit Score” dashboard, select the information icon.
2. Select “Turn off credit score monitoring” at the bottom of the screen.
3. Confirm by selecting “Turn off credit score monitoring” once more to remove your credit data from Relay.
If you have any issues canceling or deleting a connection from SoFi Relay or discontinuing credit score monitoring, please call 1-855-456-SOFI (7634).